Privacy policy for xelvianthora.com

This privacy policy explains how xelvianthora.com collects, uses, and protects your personal information. We are committed to responsible data management in line with Australian privacy law.

What information we collect

We gather details relevant to improving your experience and delivering analytics services.

• Identifying information such as names, email addresses, or phone numbers when voluntarily provided through our contact forms.
• Technical data from website use, such as browser type, IP address, device identifiers, and access times.
• Usage information, including pages visited, interactions on the site, and preferences regarding services.
• Communications you send us, including requests or feedback through our forms or directly via email.

How we use this information

Your data is processed for the delivery, evaluation, and improvement of our analytics service.

• To communicate updates, respond to enquiries, and provide requested information.
• To improve site functionality and personalise your experience using analytics data.
• To ensure legal and regulatory compliance in data handling and service provision.
• To monitor, audit, or troubleshoot site access or security issues where required.

Legal bases for processing

We process your data according to requirements under Australian law and your rights as a user.

Processing is based on your consent (when provided), contractual obligations, legal requirements, or legitimate interests, such as improving service and security.

Data sharing

Your personal data is only shared with trusted parties where necessary for business operations or compliance.

• Service providers supporting website management, analytics, or communication, under binding confidentiality agreements.
• Government authorities if legally required, such as in response to court orders or audits.
• Other third parties for legal reasons, merger discussions, or protecting company rights in accordance with applicable law.

Data security

xelvianthora.com applies reasonable technical and organisational safeguards to protect your information. While no method of transmission is completely secure, we actively monitor systems for risks and update protocols to minimise potential breaches. Access to sensitive data is strictly controlled.

Your rights

You have choices about how your information is used and stored.

• Request access to or correction of your personal data held by us at any time.
• Withdraw consent or object to certain uses, subject to legal or contractual restrictions.
• Request deletion or restriction of processing, when appropriate under Australian law.
• File a complaint with regulatory authorities regarding how your data is processed.

Cookies and tracking

We use cookies for site performance, analytics, and functionality. You can manage cookie preferences or opt out using your browser settings.

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Contact us

For questions about this policy or your data, reach out using the details below.

Policy changes notification

We may occasionally update this privacy notice. Changes will be posted with a new effective date.